Citizens's Charter
(A) Child Rights and Social Justice
Handle complaints and issues related to children and their rights.
Provide necessary support and coordination to women and children who are victims of domestic violence.
Carry out rescue and protection activities for helpless, disabled, and economically disadvantaged children.
Address complaints and provide necessary assistance related to gender-based violence.
(B) Gender Equality and Social Inclusion
Implement programs related to gender equality and social inclusion for women, Dalits, indigenous nationalities, Madhesi, Muslim, Tharu, and other communities.
Conduct programs on gender equality, social inclusion, human rights, women empowerment, social justice, and campaigns against violence.
(C) Child and Adolescent Development
Enroll school-age children in schools and conduct awareness programs related to child rights.
Form child clubs and implement programs to create a child-friendly environment for child-friendly local governance.
(D) Youth and Sports Development
Conduct employment-oriented training and skill development programs for unemployed youth.
Organize sports competitions and programs for the promotion of sports development.
(E) Other Programs
Conduct programs for social awareness and economic empowerment.
Provide support and coordination for persons with disabilities and individuals from minority communities.
(F) Administrative Responsibilities
Administrative Tasks
Perform administrative planning and implementation-related activities.
Accounting Tasks
Carry out accounting-related tasks and prepare financial reports.
Information Tasks
Manage information dissemination and perform tasks related to the right to information.


